Terms of service

OVERVIEW
Welcome to Saviias Studioz. Throughout the site, the terms “we”, “us” and “our” refer to Saviias Studioz. By accessing our website, purchasing from us, or using any of our services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein. If you do not agree, you may not access or use our Services.


SECTION 1 – ELIGIBILITY & ACCOUNT

By using our Services, you confirm that you are at least 18 years old or using the Services under the supervision of a parent or legal guardian.
You agree to provide accurate, current, and complete information and to maintain the confidentiality of your account credentials. You are responsible for all activities under your account.


SECTION 2 – PRODUCTS & REPRESENTATION

We strive to display product colors and details as accurately as possible. However, actual colors may vary due to screen settings and lighting.
All product descriptions, pricing, and availability are subject to change at any time without notice.


SECTION 3 – ORDERS, ACCEPTANCE & CANCELLATION

All orders placed are offers to purchase and are subject to acceptance by us.
We reserve the right to accept, reject, or cancel any order at our sole discretion.

Orders once placed and confirmed cannot be cancelled by the customer.

In case of cancellation by us, any payment received will be refunded.


SECTION 4 – PRICING & PAYMENTS

All prices are listed in INR unless stated otherwise and are subject to change without notice.
Prices do not include applicable taxes, shipping, or handling charges unless specified.
You agree to provide accurate payment details and authorize us to charge the full amount for your order.


SECTION 5 – SHIPPING & DELIVERY

Delivery timelines are estimates and not guaranteed. Delays may occur due to courier issues or unforeseen circumstances.

Risk of loss and ownership of products pass to you once the order is handed over to the shipping carrier.
We are not responsible for delays, loss, or damage during transit.


SECTION 6 – RETURN, REPLACEMENT & REFUND POLICY

We maintain a strict policy regarding returns and replacements:

6.1 Return Eligibility

Returns are accepted only if:

  • The product is defective or damaged due to our error

  • A complete and clear unboxing video is provided as proof

No return requests will be accepted without an unboxing video.


6.2 Replacement Policy

We offer replacement only (no refunds) in the following cases:

  • Wrong size delivered

  • Wrong color delivered

The product must be unused and in original packaging.


6.3 Non-Returnable Conditions

We do not accept returns for:

  • Change of mind

  • Incorrect size or color selected by the customer

  • Minor color variations due to screen differences


6.4 Claim Process

  • Claims must be raised within 48 hours of delivery

  • Customers must submit order details and unboxing video

  • Approval is subject to verification


SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including images, designs, logos, and text, is the property of Saviias Studioz and is protected under applicable intellectual property laws.
Unauthorized use is strictly prohibited.


SECTION 8 – PROHIBITED USE

You agree not to misuse the website for unlawful, fraudulent, or abusive purposes, including but not limited to hacking, spamming, or infringing on our rights.


SECTION 9 – THIRD-PARTY SERVICES

We may use third-party tools and services (including Shopify). We are not responsible for third-party services or their policies.


SECTION 10 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free service.


SECTION 11 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Saviias Studioz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.


SECTION 12 – INDEMNIFICATION

You agree to indemnify and hold Saviias Studioz harmless from any claims arising from your breach of these Terms or misuse of the Services.


SECTION 13 – TERMINATION

We reserve the right to terminate or suspend access to our Services at any time without notice if you violate these Terms.


SECTION 14 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.


SECTION 15 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.


SECTION 16 – CONTACT INFORMATION

For any questions regarding these Terms, please contact us:

Saviias Studioz
Email: saviiasstudioz@gmail.com
[Greater Noida West]
[9910663658]
[09GIYPS0972R1ZO]


By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.